User & Extension Management
Simple User Management. Complete Control.
Managing users across your business shouldn't be complicated. With 3CX User & Extension Management, administrators can quickly create, edit and manage users, assign extensions and configure permissions from a single intuitive interface.
Whether you're onboarding new employees, restructuring departments or managing multiple office locations, 3CX makes administration fast, secure and scalable.
Designed for Growing Businesses
As your organisation grows, so does the need for an organised communications platform. 3CX provides centralised management that allows IT teams to control every user, extension and device without the complexity of traditional PBX systems.
From a single employee to hundreds of users across multiple sites, administration remains simple and efficient.
What You Can Manage
User Accounts
Create new users in seconds, assign business numbers and customise each user's settings, voicemail and call handling preferences.
Extension Allocation
Allocate and organise extensions to suit your business structure, making it easy for employees and customers to reach the right person.
Department Organisation
Group users into departments, assign receptionists, manage call groups and simplify internal communication across your organisation.
Permissions & Access
Control what each user can access, including administrative rights, reporting, call recording and advanced phone system features.
Device Assignment
Link users to desk phones, mobile apps, desktop applications and web clients, allowing seamless communication across multiple devices.
Easy Changes
Employees moving desks? New starters joining? Staff leaving? User changes can be completed in minutes without disrupting the rest of the phone system.